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Best VoIP Providers for Small Business | Surprising Results

Best VoIP providers
4.7/5 - (9 votes)

The dependability of a range of fast-paced societal modifications, including digitization and globalization, has resulted in an increasing number of businesses ditching their traditional landlines in favor of Voice over Internet Protocol (VoIP) services. These cloud-based facilities help businesses cut costs, improve remote collaboration and increase efficiency because of their array of integrations with other systems.

When it comes to VoIP providers, there are hundreds of them to choose from. Each one has its own set of features and pricing, so it can be tough to decide which one is right for you. Do your research and compare the different providers to see which one offers the best combination of features, price, and customer service.

Some of the most popular VoIP providers include Vonage, Skype, and Google Voice. All of these providers offer a wide range of features, and they’re all relatively affordable. If you’re looking for a provider that offers great customer service, then Vonage is definitely worth considering. Skype is also a good choice, especially if you need to make international calls. And if you’re already familiar with Google products, then Google Voice may be the best option for you.

If you’re looking for a VoIP provider, you’re in luck: there are plenty to choose from. But with so many providers, it can be hard to decide which one is right for you. Here are some factors to consider when choosing a VoIP provider:

  • Price: How much are you willing to pay? Some providers offer low-cost plans, while others charge more.
  • Features: What features do you need? Most providers offer call forwarding, voicemail, and caller ID, but some have extra features like video conferencing and chatbots.
  • Country: Is the provider available in your country? Not all providers are available worldwide.
  • Ease of use: How easy is the provider’s interface? Is it easy to make calls and set up your account?
  • Customer service: What kind of customer service does the provider offer?

Bcmpick Advisor compared providers, analyzed services available, and ranked the top VoIP companies.

5 Best VoIP Providers For Small Business


Best full-service VoIP provider


Best VoIP service for remote work


Best VoIP provider for midsize business


Best small business VoIP provider


Best budget buy

We researched the market for the best VoIP services and found RingCentral on the cutting edge with a top price point and an extensive set of integrated features.



RingCentral (5/5)★★★★★
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RingCentral has many features that are beloved by our company, and the plans are quite inexpensive, with price matching available and a generous monthly allowance of free minutes. Look for a moderate to sub-par service experience, however.

RingCentral is a well-rounded work-from-home solution that includes integrated messaging, unlimited video conferencing, and cloud-hosted VoIP. With RingCentral, remote workers can communicate with each other and clients as if they were in the same office. RingCentral also offers a variety of features that make working from home more productive, such as the ability to forward calls to a mobile phone or voicemail transcription. RingCentral’s cloud service includes several features that other VoIP providers charge extra for. And the features of RingCentral’s VoIP service are firewood for small as well as large businesses because RingCentral provides a price match on plans with fewer than 50 lines.

Pricing plan


Another thing we love about RingCentral is its reliability. RingCentral guarantees a 99.999  uptime, meaning that both your in-house and remote employees can rely on your VoIP system to function when they need it the most. Plus, RingCentral plans include unlimited internet faxing, phone conferencing, and video conferencing for up to 200 participants. Video conferences can be held for up to 24 hours.


  • Unlimited calls in the United States and Canada.
  • A toll-free or local phone number.
  • Automatic call recording.
  • Inbound caller ID.
  • Coverage in 100 countries worldwide.
  • Voice menus in 10 different languages.

Notes: RingCentral is a VoIP system that many businesses rely on for their communication needs. And if you ever experience trouble with your RingCentral system, their customer service team is available 24/7 via online chat. This means that you can get help whenever you need it, without having to wait on the phone or go through an endless maze of support options. So if you’re looking for a reliable VoIP system with great customer service, RingCentral is a good option to consider.



Ooma (5/5)★★★★★
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Ooma’s offerings provide a simple solution that can easily adapt to your company’s growth, even as you transition to remote work. Although certain customers have expressed dissatisfaction with dropped calls, we think Ooma still is the best VoIP option for businesses working remotely.

Ooma is one of our favorite small-business phone services because of its affordable pricing and scalable solutions. With a low monthly price, businesses can get all the features they need to run their phones, including unlimited calling and voicemail. Additionally, businesses can easily add or change phone lines as their needs grow or change. This makes Ooma an ideal choice for businesses that are expanding or contracting regularly.

Ooma’s Office and Office Pro plans also stands out as some of the best VoIP phone service offerings for businesses with remote employees. Both of these plans offer unlimited calling in the United States and Canada, as well as a number of other features that make them attractive options for businesses. Ooma’s Office plan also includes a free subscription to Ooma’s Premier service, which gives businesses access to a number of features that can help them manage their calls and communications.

Ooma phone systems are flexible, so you can run your company call system from home, work for multiple locations and accept calls on your cell phone, and even use the Ooma desktop app to set a call on your office computer. And Ooma telephone plans remain affordable even with a 4-digit plan.

Pricing Plan

Secure Plan$5.99
Pro Secure Plan$14.99

If you’re looking for a quality home phone service that won’t break the bank, Ooma is the perfect solution. Both the security plan and the pro secure plan offer unbeatable features and quality, all for a price that’s lower than most traditional landline services. Plus, there are no contracts or installation fees required!


Ooma’s remote features can help your business stay up and running no matter where your employees are. With our VoIP service, you can make and receive calls from any location with an internet connection. This means that you can keep in touch with clients and customers even if you’re out of the office. Our remote features also allow you to manage your voicemail messages and faxes from anywhere. Plus, our conference calling feature makes it easy to connect with colleagues or clients from around the world. With Ooma, you can stay connected to your business no matter where you are.

  • Mobile App – Like all your staff, mobile workers are able to use the FREE Mobile App to manage cellphone business calls.
  • Virtual Receptionist – Set up and manage automated menus for the various calls that you receive.
  • Multi-Ring – Enable your phone number to ring your business phone, mobile app, and an external device.
  • Ring Groups – Instantly allow callers to go straight into a group of extensions such as Sales or Customer Service.

Notes: Ooma is a phone service provider that is perfect for both business and home. Plus, their smart security systems are top of the line. If you are looking for quality phone service with lots of features, then Ooma is a perfect choice. You can also get a smart security system to keep your family safe. To learn more about Ooma, call 877-353-5168 today.



Nextiva (5/5)★★★★★
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If you run multiple offices or have employees working remotely in multiple locations around your service area, Nextiva is as simple as it is scalable. However, this may not be the best solution for companies that need low-cost international calling features.

Nextiva is a great choice for businesses on a budget. It offers an impressive balance of pricing and features, making it a great option for midsize businesses. Nextiva also has a wide range of features that can be tailored to meet the specific needs of your business. And, because it’s a VoIP service, you can save money on your phone bills.

Nextiva offers a comprehensive VoIP service that provides a mobile app and desktop app to allow your employees to ditch the clunky office phones of the past. The service also includes an online management platform that makes it easy to manage your account and settings. With Nextiva, you ll enjoy crystal-clear calling quality and plenty of features, such as voicemail-to-text transcription, caller ID, and call forwarding. Plus, you can get started with Nextiva for as little as $25 per month.

Pricing Plan


Nextiva offers three tiers of pricing for its VoIP services, each with its own set of features. The Essential plan is $18.95 per month and includes unlimited calling in the United States and Canada, Caller ID, Call Waiting, and 3-way Calling. The Professional plan is $22.95 per month and includes all of the features of the Essential plan, plus unlimited texting, call forwarding, and voicemail to email. The Enterprise plan is $32.95 per month and includes all of the features of the Professional plan, plus 4 hours of conference calling time per month and a dedicated account manager.


  • HD VoIP Phone Service – Voice over Internet Protocol (VoIP) is the technology we use to make telephone calls. We do not use phone lines; instead, we rely on the internet. Nextiva offers a high-definition VoIP telephone service that’s specifically tailored to businesses. Nextiva VoIP phone service offers multiple communication options to provide customers with convenient alternatives for communicating with your business.
  • Nextiva App – With a fair backup, the Nextiva App enables you to maintain each connection with your contacts when you’re on the move. With internet access, you can keep the conversations going with your clients, employees, and business partners no matter where you are in the world.
  • Unlimited Calling in North America – Stop wasting time and worrying about per-minute billing or calling limitations. Make the value of keeping in touch with customers a priority to earn their trust. Build favorable associations with existing ones through continual phone communications whenever you call anywhere in the United States and Canada.
  • Unlimited Business Text Messaging – You can send faxes using your fax machine, your email address, or the vFAX portal. By enhancing communication possibilities, your company will become more effective at sending facts and figures.
  • Unlimited Online Faxing – You can send faxes using your fax machine, your email address, or the VFAX portal. By enhancing communication possibilities, your company will become more effective at sending facts and figures.
  • Unlimited Web Conferencing- Similar to a conventional meeting, a voice-over IP online conference uses VoIP. In so doing, it assists to improve your meetings. Unlimited Web Conferencing makes your business meetings more efficient, and employees can lead customers in no time.
  • Team Chat – Nextiva’s team chat app facilitates instant communication between employees and facilitates information sharing and recording as well as voice and visual calls.

Notes: Nextiva is a voice-over-internet-protocol company based in Scottsdale, Arizona. Nextiva focuses on the field of cloud-based communications. It has over 150,000 clients.



RingCentral (5/5)★★★★★
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Vonage, which has previously endured a few scandals and technical issues, is now considered a reliable choice for businesses who want an advanced VoIP system. Its easy configuration, constant uptime, and unfaltering scalability provide small businesses with everything they need to thrive.

Vonage has been around since 2001 and was one of the first VoIP providers on the market. They are now considered one of the most well-known PBX solutions available. Vonage offers a wide range of features and benefits, including unlimited calling in the U.S. and Canada, low international rates, and a variety of phone plans to choose from. They also have a very user-friendly interface that makes it easy to manage your account and make calls.

Vonage is a phone service that easily grows with your company, so you don t have to worry about difficult transitions to new systems as your needs expand. Vonage offers a variety of features and plans to choose from, so you can find the perfect fit for your business. Vonage also has a very user-friendly interface, which makes it easy to manage your account and make changes when needed. Additionally, Vonage provides great customer service if you ever need assistance with your account or services.

If you re a business looking for a customer relationship management (CRM) tool that can grow with you, Vonage has you covered. Vonage integrates with everything from Salesforce to Slack, so you can be sure your business never outgrows its current customer relationship tools. Vonage also offers VoIP service, so you can stay connected with your customers no matter where they are. Contact Vonage today to learn more about how our tools can help your business grow.

Pricing Plan


If you work for a company with employees located in different parts of the country (or even the world), you know that trying to communicate with them can be difficult. Phone calls and emails are great, but they can often be expensive and time-consuming. This is where Vonage’s new plans come in.

For a flat monthly fee, you can get unlimited team messaging, unlimited calls, and unlimited business text messages. This means that you can easily stay in touch with your coworkers, no matter where they are. You can also take advantage of features like call forwarding and voicemail to email, which make it easy to keep track of all your messages.

Vonage’s new plans are perfect for remote employees or businesses that have multiple locations. They make communication easy and affordable, which is why more and more people are choosing them every day.


Vonage offers a number of features to make your calling experience more enjoyable and productive. With Vonage, you can:

  • Make calls to any phone in the world, from anywhere in the world.
  • Enjoy crystal-clear call quality, with no need for a landline.
  • Connect with other Vonage users for free, using our unique international calling feature.
  • Manage your calls easily with our user-friendly interface.

Notes: On top of the features included in Vonage s basic cloud PBX plans, Vonage offers their clients 24/7 tech support and IT solutions. Between those services and all the other advanced features added to Vonage s basic phone systems, it is a great option for businesses of all sizes that want advanced features on a tight budget. Similarly, Vonage can easily accommodate clients who want to update their devices or add lines as needed.



RingCentral (5/5)★★★★★
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8×8 s’s incredible best suits are its inexpensive global calling rates, low-priced 8×8 s plans, and user-driven service. This service provider provides limitations on mobile accessibility, but it’s still a superb selection for any company trying to spare some funds without compromising top quality or service.

The current economy is creating a lot of uncertainty for small businesses. Making smart choices about technology can help reduce costs and improve efficiency. A low-cost VoIP phone service is a great option for small businesses today.

VoIP services are usually much less expensive than traditional phone services, and they offer a lot of features that can help small businesses run more efficiently. For example, many VoIP services offer voicemail to email, which can save time by allowing you to check your voicemail from your email inbox. Additionally, many VoIP providers offer call recording and other powerful call management features.

Choosing a low-cost VoIP service is a great way to save money and improve efficiency for your small business. With so many options available, it’s easy to find a service that fits your needs and budget.

8×8 offers three VoIP plans that are perfect for small businesses on a budget. The first plan, the Essential plan, includes all of the features you need to get your business up and running, including unlimited calling to the US and Canada, voicemail to email, and call waiting. The second plan, the Premier plan, includes all of the features of the Essential plan as well as additional features like caller ID, conference calling, and call forwarding. The third plan, the Elite plan, includes all of the features of the Premier plan as well as even more features like faxing and online faxing. 8×8’s plans are simple and easy to use, and they offer great value for your money.

8×8 offers integrations with third-party business apps like Salesforce, Zendesk, Netsuite, and Microsoft Dynamics. 8×8’s VoIP service can help businesses manage their phone systems and communications more efficiently. The integrations with these third-party apps make it easy for businesses to access the features of those apps directly from within 8×8’s interface. This can save time and improve productivity for employees who need to access information from multiple sources.

Pricing Plan

8×8 Express$15.00

8×8 has long been known for its top-rated VoIP service, but the company has been expanding its capabilities in recent years to include team messaging, HD video conferencing, and screen sharing. This makes it easy for remote team members to stay engaged and connected. 8×8’s plans all include these features, so there’s no need to choose between them. The video conferencing is high quality and the screen sharing is clear and easy to use. The team messaging feature is especially handy, as it allows team members to easily communicate with each other without having to leave the app. Overall, 8×8 provides an excellent suite of tools for remote teams.


8×8 VoIP is a hosted PBX service that offers a wide range of features to help businesses connect with customers and colleagues. Some of the most popular features include:

  • Calling from anywhere: With 8×8 VoIP, users can make calls from anywhere in the world using their phone or computer. This feature is great for business travelers who need to stay connected while on the go.
  • Customizable call routing: Businesses can create customized call routing rules to ensure that important calls always get through. This feature is especially helpful for businesses that have multiple locations or operate during different hours.
  • Automatic call recording: 8×8 VOIP automatically records all calls, so businesses can easily refer back to conversations for future reference. This feature is perfect for small businesses that want to keep track of customer interactions.

Notes: 8×8 provides a unified platform for contact center, business phone, video, and chat that helps businesses of all sizes empower employees and delight customers. The 8×8 platform is easy to use and helps businesses manage customer interactions more effectively. 8×8 also offers a wide range of features that can help businesses improve customer service.

VoIP service providers for small businesses you’ve never heard of

  • Grasshopper: Best for mobile businesses
  • Verizon: Most reliable
  • GoToConnect: Best features
  • Mitel: Runner-up for mobile businesses
  • Phone.com: Cheapest plans
  • Fusion Connect: Best customer service
  • 1-VoIP: Most flexible
  • Frontier: Honorable mention
PlanStarting Price
[per mo. per user]


1 number, up to 3 extensions, Voicemail to Email, virtual fax


Simultaneous mobile ring, Auto Attendant, Voicemail to Email


Fax to Email, custom greetings, custom schedules


Mobile integration, call routing, personal agent queuing, reporting


300 minutes/mo., unlimited extensions, call queuing, Voicemail to Email


Call queuing, call routing, supervisor dashboard


Digital call forward, auto-attendant, virtual fax


Shared workstations, auto-attendant, desktop portfolio


Since VoIP is a relatively new technology that differs from traditional copper-line telephone systems, some business owners are hesitant to make the switch. They fear that their phone service will not be as reliable and that they will experience dropped calls and other problems. However, these fears are unfounded. VoIP is actually very reliable and has been proven to be more stable than traditional phone systems. In addition, VoIP offers a number of features and benefits that are not available with traditional phones, such as voicemail-to-text transcription, call forwarding, and caller ID. So if you’re considering making the switch to VoIP, don’t let your fears stop you – it’s a great technology that can save your business money.

What are the benefits of VoIP service?

VoIP, or voice-over internet protocol, is a technology that allows people to make telephone calls using a broadband internet connection instead of a regular telephone line. There are many benefits of using VoIP service instead of a traditional landline phone service.

Perhaps the most obvious benefit of using VoIP is that it is much cheaper than traditional phone service. With VoIP, you can often save money on your monthly phone bill. Additionally, there are often no long-term contracts or commitments required with VoIP service, so you can cancel your service at any time without penalty.

Another great benefit of VoIP is that it is extremely versatile. With VoIP, you can use your computer, smartphone, or tablet to make calls to anywhere in the world for free or at a very low cost. You can also use VoIP to connect with others via video chat.

Final Thoughts

In conclusion, we found that the best VoIP providers for small businesses are those that offer a wide range of features at a low price point. This allows businesses to find a service that fits their needs without breaking the bank. Furthermore, these providers offer excellent customer service and support, which is essential for any business. So, if you’re looking for a VoIP provider for your small business, be sure to check out the services offered by these companies.